PHOAKS (People Helping One Another Know Stuff) is an experimental system designed to help
users locate information on the World Wide Web. Using a collaborative filtering approach, it sifts
through Usenet news messages and automatically identifies, keeps track of and redeploys
recommendations of Web resources. PHOAKS differs from other recommender systems in that it
is based on the principles of role specialization and reuse.
Here is the link for the document: http://www.ischool.utexas.edu/~i385d/readings/Terveen_PHOAKS_97.pdf
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